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Comments (2)
It’s not just the field operations feeling the squeeze; it’s the constant turnover that’s killing the culture. When you’re constantly churning through staff because the budget doesn't allow for decent pay or adequate support, the institutional knowledge just evaporates. HQ keeps looking at the spreadsheets like they’re playing a game of SimCity, completely ignoring the fact that actual human beings are trying to keep these stores from collapsing under the weight of unworked freight. It’s clear that nobody at the top has stepped foot in a high-volume store in a long time.
The disconnect has been obvious for years, but it’s hitting a breaking point now. You can only cut hours and push impossible inventory goals for so long before the entire structure buckles under its own weight. It’s a vicious cycle of trying to satisfy quarterly earnings reports while sacrificing the long-term health of the brand. If they think they can squeeze out more efficiency without providing the necessary labor, they’re delusional. The burnout isn't just a trend; it's a structural failure that they seem completely unwilling to acknowledge.