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Comments (2)
This is a classic corporate playbook move. I’ve seen this happen at two other large insurance firms. When they demand extensive workflow documentation out of nowhere, it is almost never about knowledge sharing or team efficiency. They are actively mapping out your brain so they can plug in a cheaper resource in a different time zone. Start polishing your resume immediately and don't waste time finishing that documentation to a high standard. Look for a role at a company that is currently growing rather than one undergoing this kind of quiet restructuring.
I went through the exact same thing during the last major shift at MetLife. Management loves to dangle that FTE carrot to keep us working at 110% capacity, but the minute the budget priorities shift, they pull the rug out without a second thought. The 'freeze' is almost certainly a polite way of saying they've already signed a contract with an offshore vendor. Don't take it personally, it’s just the nature of how they operate. Use the remaining time you have on the payroll to get your LinkedIn updated and reach out to your external network.