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Comments (2)
The shift toward digital-first is inevitable, but it definitely changes the day-to-day vibe. It’s hard not to feel like a number when the focus moves away from the personal relationships that built the firm’s reputation. If you feel like your role is becoming transactional, it might be time to start quietly updating your portfolio. Stability is nice, but it shouldn't come at the cost of your peace of mind or professional growth. Trust your gut—if the culture feels like it’s eroding, it probably is.
I wouldn't jump ship just yet. Every big firm goes through these cycles of 'restructuring' and digital pivoting to stay competitive, especially in this market. The policyholder focus is just the corporate line they have to feed everyone, so ignore the fluff and just keep hitting your numbers. As long as you are producing value, you are insulated from the worst of it. It’s a corporate environment, not a family; keep your head down, do the work, and stop worrying about the rumors.