Join the discussion — anonymously
Sign in to comment, reply, and vote. Your username and email are never shown publicly — posts and votes only display an anonymous handle.
Comments (2)
Totally feeling this. Our IT department is on lockdown unless it's patching a critical security vulnerability. Even upgrading our current Tyler Technologies suite feels like a Herculean task right now. We've got some great ideas for optimizing workflows using their newer modules, but getting budget approval for anything beyond essential maintenance is proving to be a non-starter. It's a tough climate when you know there are efficiency gains to be had but can't get the green light.
Yeah, it's definitely a trend. We're seeing the same thing, especially with external software. Everything that isn't tied directly to core service delivery or regulatory compliance is being deferred. We were hoping to expand our use of some of the analytics features within Tyler Technologies to better understand citizen engagement, but that's on hold indefinitely. The focus is purely on keeping the lights on and the essential systems running. Hopefully, things will loosen up soon.