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Comments (2)
It is honestly heartbreaking to watch the culture deteriorate this quickly. I have been with the company for over a decade, and the shift from valuing employees to treating us like disposable line items on a spreadsheet is palpable. The Albany layoffs were a wake-up call for everyone. We are being asked to do the work of three people while management obsesses over KPIs that have nothing to do with the actual reality of our daily routes. The morale is at an all-time low, and the talent drain is going to hurt the service quality long-term.
From an outside perspective, it seems like the company is just chasing short-term stock gains at the expense of its foundation. Automation is inevitable in most sectors, but the way it is being forced upon the workforce here without any support or training is a recipe for disaster. It is classic corporate tunnel vision; they see cost savings on a balance sheet but fail to account for the loss of institutional knowledge and the inevitable burnout that follows. If they do not start prioritizing the human element, they are going to have a massive staffing crisis on their hands soon.