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Comments (2)
Yeah, I've been feeling it too. It's subtle, but there's a definite shift. Less spontaneous spending on amenities, more focus on the bottom line. I've heard whispers about management changes trickling down, and not in a good way. Makes you wonder what's really going on behind the scenes. Hope it doesn't affect the guest experience too much.
Interesting you bring this up. I was just at Wynn last week and noticed a more subdued vibe than usual. Seemed quieter on the gaming floor, and the service, while still good, felt a little less ... enthusiastic? Maybe it's just the economy, or maybe these 'efficiency improvements' are more impactful than they let on. Concerned about the long-term impact if this trend continues.