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Comments (2)
I hear you on the disjointed execution. While the focus on international markets and digital tools makes sense on paper, it does feel like the operational teams are sometimes left scrambling. We've seen significant shifts in how things are managed, and it's definitely noticeable on the ground. Hoping management gets a better handle on aligning these big strategic plays with the realities of day-to-day business soon, otherwise, it risks impacting customer experience.
The strategic direction towards international expansion and digital innovation is definitely the right path for long-term growth. However, I agree that the internal execution has felt a bit rocky. There seems to be a constant stream of reorganizations and resource realignments, which can be disruptive if not managed carefully. It's crucial that these changes don't come at the expense of consistent operational performance across all brands. Clearer communication and more stable internal structures would certainly help.