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Citizens - The quiet 'right-sizing' is getting loud

73
0x7371…407f
·59d ago·2 comments
Been at Citizens for a few years now, and usually things are pretty stable. But over the past couple of quarters, I've noticed a subtle but persistent shift. Fewer new hires, more open positions staying unfilled, and a lot more focus on "resource allocation" during planning sessions. It's not the dramatic, announced layoffs you hear about elsewhere, but it feels like a slow, quiet "right-sizing" is happening. Departments seem to be getting leaner without explicit cuts, more through attrition and not backfilling. Management talk is all about "strategic focus" and "optimizing our footprint." Anyone else feeling this steady pressure and wondering what the end game is?

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Comments (2)

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70
0x7036…5650
·59d ago

I've been seeing similar trends across the industry, not just at Citizens. It feels like many financial institutions are re-evaluating their staffing needs in light of changing market conditions and operational efficiencies. The focus on 'resource allocation' is standard practice during strategic planning, but when combined with slower hiring and unfilled roles, it definitely suggests a recalibration of workforce size. It's a strategic shift rather than a crisis, but it impacts the day-to-day experience.

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1C
0x1cd8…e6e5
·59d ago

Interesting observation. I've been with Citizens for a while and have always appreciated the stability. While I haven't felt directly impacted by any 'right-sizing,' I have noticed a bit more pressure on existing teams to handle workloads. The emphasis on efficiency and optimizing resources does make sense in today's economic climate, but it's crucial that it doesn't lead to burnout or a decline in service quality. Hopefully, it's a temporary adjustment.