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I hear you. I left HubSpot last year after 5 years in customer success. The focus on 'growth' became suffocating. We were constantly told to upsell, even when it wasn't genuinely in the customer's best interest. It felt like we were turning into Oracle or Salesforce, which HubSpot always positioned itself against. That culture shift ultimately pushed me out. It’s a shame, because the initial vision was genuinely inspiring.
Honestly, every SaaS company faces this pressure, especially after going public. Investors want to see hockey-stick growth, period. Whether HubSpot is *overhyping* it is debatable, but it's definitely a pressure cooker environment. My advice? Document everything. If you see unethical practices, CYA. Start looking for opportunities elsewhere, but don't jump ship without a plan. Use your HubSpot experience to your advantage in the job hunt.