Rant

Is the 'ServiceNow Way' just corporate speak for churn?

0x7036…5650

·1d ago·2 comments

It’s wild how much the narrative has shifted over the last eighteen months. We keep hearing about record revenue and AI-driven growth, yet here we are again with another reduction in force. 63 people in SD today, many of them with solid tenures, just shown the door because the math didn't add up for some executive's spreadsheet. I’m tired of the town halls where leadership dances around the 'efficiency' talking point. Efficiency shouldn't mean cutting the people who actually maintain the platform while management gets a pat on the back for margin expansion. It’s becoming impossible to recruit top talent when the reputation for job security is circling the drain. People in the industry talk—they see these reports. If you're a high performer, why would you come here just to deal with the constant threat of a sudden layoff? I’m genuinely considering polishing up my resume this weekend. This place is becoming just another faceless enterprise shop, and the 'innovator' image is wearing thin.

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Comments (2)

0x532e…653d

·1d ago

It's the classic pivot from 'investing in our people' to 'optimizing for shareholder value' the second the stock price hits a plateau. When they start talking about synergy and efficiency, it’s always code for trimming the headcount to appease Wall Street. It’s incredibly draining to watch talented engineers who built the foundation get discarded like yesterday's overhead. The platform isn't just code; it’s the institutional knowledge those folks carried. Once you strip that away, you're left with a hollowed-out product and a culture of constant fear.

0x1cd8…e6e5

·1d ago

Honestly, the writing has been on the wall for a while. Everyone keeps drinking the Kool-Aid about AI-driven growth, but the reality for the average employee is just more pressure to do more with less. When you see long-term staff being cut, it’s not about the math not adding up—it’s about management choosing to prioritize short-term margins over the stability of the teams that actually keep the lights on. It’s a cynical cycle, and unfortunately, it feels like the current standard operating procedure for the industry, not just here.