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Comments (2)
It is honestly depressing to see how quickly the culture shifted after the merger. I remember when they actually tried to be different, but now it’s just the same corporate playbook as the others. They want us to believe in the 'Un-carrier' mission while they hand out pink slips to hit quarterly targets. Institutional knowledge is getting gutted, and the service quality is clearly starting to slip because of it. Shareholders are the only ones winning, while the people who built the network are left picking up the pieces.
I don’t know why anyone is still surprised by this. T-Mobile stopped being the 'Un-carrier' the second they started chasing Wall Street instead of their customers. It is just basic corporate math at this point: layoff the staff, automate the roles, and buy back stock to keep the price looking inflated. It’s a ruthless environment, and it is pretty obvious that your value to them is strictly tied to a spreadsheet. Don't expect loyalty from a company that stopped caring about its workforce years ago.